Privacy Policy
Consulting Coop of Central Virginia (CCCV)
Effective Date: January 1, 2025
Last Updated: July 1, 2025
1. Introduction
The Consulting Coop of Central Virginia (“CCCV,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us.
2. Information We Collect
Personal Information
We may collect the following categories of personal information:
Identifiers: Name, email address, phone number, postal address, business address, and other contact information.
Professional Information: Job title, company name, professional experience, skills, certifications, and consulting specialties.
Commercial Information: Records of services purchased, client engagement details, billing information, and payment history.
Internet Activity: Website usage data, IP address, browser type, device information, and interaction with our digital services.
Financial Information: Payment card details, bank account information, tax identification numbers, and billing addresses.
Communications: Content of emails, messages, phone calls, and other communications with us.
How We Collect Information
We collect personal information through:
- Direct interactions (forms, applications, communications)
- Our website and digital platforms
- Third-party service providers
- Public sources and professional networks
- Business partners and referrals
3. How We Use Your Information
We use your personal information for the following business purposes:
Service Delivery: To provide consulting services, manage client relationships, and fulfill contractual obligations.
Business Operations: To process payments, maintain records, communicate with clients and members, and operate our cooperative.
Marketing and Communications: To send newsletters, promotional materials, and relevant business communications (with your consent where required).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security and Fraud Prevention: To protect our systems, prevent unauthorized access, and detect fraudulent activity.
Business Development: To improve our services, develop new offerings, and grow our cooperative.
4. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers: With third-party vendors who assist us in providing services (payment processors, IT support, marketing platforms).
Business Partners: With other members of our cooperative or partner organizations for collaborative projects.
Legal Requirements: When required by law, court order, or government request.
Business Transfers: In connection with a merger, acquisition, or sale of business assets.
Consent: When you have given us explicit permission to share your information.
We do not sell personal information to third parties for monetary consideration.
5. Your California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know
You have the right to request information about:
- Categories of personal information we collect
- Sources of personal information
- Business purposes for collecting personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we hold about you
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Correct
You have the right to request correction of inaccurate personal information.
Right to Opt-Out
You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information to what is necessary to perform our services.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
To exercise these rights, contact us at:
- Email: raise@consulting-coop.com
- Phone: +1 804-543-8846
We will verify your identity before processing your request and respond within 45 days (with possible 45-day extension).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Secure data storage and transmission
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and applicable legal requirements.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
If we transfer your personal information outside of California or the United States, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and indicating the effective date. For significant changes, we may provide additional notice via email or other communication methods.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Consulting Coop of Central Virginia
Privacy Officer
Email: raise@consulting-coop.com
Phone: +1 804-543-8846
For California residents, you may also contact the California Attorney General’s office regarding your privacy rights.
This Privacy Policy is designed to comply with California privacy laws including the CCPA and CPRA. Please consult with legal counsel to ensure full compliance with all applicable laws and regulations specific to your business operations.
CCCV 